For assistance with loans previously serviced by Rushmore, you can contact Rushmore Servicing’s Customer Service department at 877-888-4606.
RUSHMORE SERVICING
to 8 p.m. Central Time.
RUSHMORE SERVICING
Key Contact Details:
Customer Service Phone Number: 877-888-4606
Operating Hours:
Website: www.rushmoreservicing.com
Services Offered:
Payment Management:
Helps borrowers make payments on their mortgage loans and provides various payment options.
Escrow Services:
Manages escrow accounts for property taxes and homeowner’s insurance.
Loan Modifications:
Assists borrowers in financial hardship by exploring options like loan modifications or forbearance.
Customer Support:
Provides assistance with account inquiries, payment issues, or other concerns related to mortgage servicing.
If you had a loan serviced by Rushmore, but it has been transferred to another company, you can still reach out to them for assistance with past records or other related queries.
Detailed Information
Contact Information
Customer Service Phone Number: 877-888-4606
Hours of Operation:
Website: Rushmore Loan Management Services
Services Provided
Mortgage Payment Support
Rushmore handles the collection and management of mortgage payments. They offer options such as online payments, automatic drafts, and mailed checks.
Escrow Management
The company oversees escrow accounts for property taxes and homeowner’s insurance, ensuring timely payments.
Loan Modification & Hardship Assistance
For borrowers facing financial difficulties, Rushmore provides options like loan modifications, repayment plans, and forbearance agreements to help maintain homeownership.
Customer Care
Their customer service team assists with account inquiries, troubleshooting payment issues, and general support for homeowners.
Loan Servicing Transfers
In November 2023, Rushmore transferred all active loans to other servicers. If your loan was previously managed by Rushmore, you should have received a notification about the transfer and your new servicer’s contact details. However, Rushmore can still assist with past loan information or records.
Feel free to call their customer service line for any questions or further assistance!
Contact Information
Customer Service Phone Number: 877-888-4606
Operating Hours:
Website: Rushmore Servicing
About Rushmore Loan Management
Rushmore offers a variety of services tailored to meet the needs of homeowners, including:
- Payment Management
Facilitates mortgage payment collection.
Offers multiple payment methods such as:
Online payments via their portal.
Automatic payments through ACH drafts.
Payments by check or money order.
Helps homeowners avoid late fees or penalties by providing reminders and flexible payment options. - Escrow Account Services
Manages escrow accounts for property tax payments and homeowners insurance.
Ensures timely disbursement of funds for taxes and insurance premiums to protect borrowers from potential risks. - Loan Modifications & Financial Assistance
Works with borrowers experiencing financial hardship by:
Offering loan modifications to make monthly payments more affordable.
Providing options like forbearance or repayment plans.
Aims to help borrowers retain homeownership and avoid foreclosure. - Customer Support
Handles inquiries about account statements, interest rates, payment history, or any issues with mortgage accounts.
Provides personalized guidance for homeowners. - Transfer of Loan Servicing
As of November 2023, Rushmore transferred all active loans to other loan servicers. If you previously had a loan managed by Rushmore, you should have received a letter detailing your new servicer’s contact information.
How to Get Help
Existing or Past Loans: Call Rushmore at 877-888-4606 for help with account history, payment confirmations, or any other assistance related to previously serviced loans.
Loan Transfers: If your loan was transferred, Rushmore can provide historical data or direct you to the new servicing entity.
Why Choose Rushmore?
Rushmore has earned a reputation for being attentive to borrowers’ needs, offering robust customer support, and ensuring compliance with federal regulations. They are committed to transparency, reliability, and aiding borrowers in achieving their financial goals.
Rushmore Loan Management Services: Detailed Information
Rushmore Loan Management Services is a mortgage loan servicer that helps borrowers manage their home loans, handle payments, and maintain compliance with their mortgage terms. It works as an intermediary between homeowners and the loan investors, ensuring smooth and reliable servicing for all parties.
Key Contact Information
Customer Service Phone Number: 877-888-4606
Hours of Operation:
Website: Rushmore Servicing
What Rushmore Loan Management Does
Rushmore specializes in handling mortgage loans and offers various services for homeowners, such as payment management, escrow handling, and customer support.
- Payment Management
Processing Mortgage Payments:
Rushmore provides secure and flexible options to make payments, including:
Online payments via their website.
Automatic withdrawals from your bank account.
Check or money order payments through mail.
Late Payment Support:
They help borrowers avoid penalties by offering grace periods or discussing alternative payment plans.
- Escrow Account Services
Property Taxes & Insurance:
Rushmore manages escrow accounts, ensuring that property taxes and homeowner insurance premiums are paid on time. This protects borrowers from lapses in coverage or tax delinquency. - Loan Modifications & Hardship Assistance
For borrowers experiencing financial challenges, Rushmore provides several options, such as:
Loan Modifications:
Adjusting the loan terms to make monthly payments more affordable.
Forbearance Plans:
Temporarily reducing or pausing payments during financial hardship.
Repayment Plans:
Offering structured plans to help borrowers catch up on missed payments.
These programs aim to support borrowers and help them retain homeownership.
- Customer Support Services
Rushmore’s customer service team is available to address a variety of needs, including:
Payment disputes or inquiries.
Account statements and history.
Guidance on available assistance programs.
Loan Servicing Transfers
As of November 2023, Rushmore transferred all active loans to other loan servicers. Borrowers who had loans managed by Rushmore should have received notification about the change, including details of their new servicer.
Rushmore is still available to assist with inquiries related to past loans, including providing historical records or resolving prior issues.
How to Contact Rushmore
If you need help with:
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