rushmore loans

Rushmore Loan Management Services

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Rushmore Loan Management Services (Rushmore) was a mortgage servicing company that managed home loans, including payment processing and customer service. Online account access via MyRushmoreLoan ceased on November 30, 2023.

RUSHMORELM

Additionally, Nationstar Mortgage LLC has rebranded to Rushmore Servicing, focusing on high-touch servicing activities.
FITCH RATINGS

RUSHMORE CREDIT

If you have received a notice of servicing transfer, please refer to it for information about your new servicer.

RUSHMORELM

For more information or to manage your mortgage account, you can visit Rushmore Servicing’s website.
RUSHMORE SERVICING

Sources

Rushmore Loan Management Services, commonly referred to as Rushmore Loans, is a financial company that primarily focuses on mortgage servicing. Here’s a detailed breakdown of the company and its offerings:

1. Mortgage Servicing
   Rushmore Loan Management Services was a major mortgage servicer, handling loans on behalf of investors and financial institutions. It provided the following services to homeowners:

Loan Payment Processing:

Ensured timely collection of monthly mortgage payments from borrowers.

Customer Service:

Assisted borrowers with questions related to their loans, payment issues, or escrow accounts.

Escrow Management:

Managed property tax and insurance payments through escrow accounts.

Delinquency and Loss Mitigation Services:

Worked with borrowers facing financial hardships to offer loan modifications, repayment plans, or other loss mitigation options.

2. Transition of Servicing (2023 Updates)
   Key updates include
   Contact Details: For inquiries about loans previously serviced by Rushmore, borrowers can call 877-888-4606.
3. Rushmore Servicing (Rebranded Division)
   Rushmore Servicing is now a high-touch mortgage servicing arm that focuses on loans needing specialized attention, such as delinquent or non-performing loans.
4. Rushmore Credit (Consumer Loans)
   Apart from mortgage servicing, Rushmore also provides short-term consumer loans through Rushmore Credit, catering to individuals with unexpected financial needs. These loans are smaller in size and are intended to cover emergencies.

Tax Documents

If you had a mortgage serviced by Rushmore in 2023, year-end tax forms (e.g., IRS Form 1098) will be mailed to borrowers by January 31, 2024.

Contact Information

Phone: 877-888-4606

Websites:

Rushmore Loan Management Services

Rushmore Servicing
Rushmore Credit

It assists borrowers and lenders by managing home loans, collecting payments, and ensuring compliance with lending guidelines. Here’s a detailed overview:

What Rushmore Loan Management Services Does

Rushmore Loan Management Services operates in the following key areas:

Mortgage Loan Servicing:

Handles monthly mortgage payments for homeowners.
Manages escrow accounts for property taxes and insurance.
Provides detailed statements to borrowers about their loan status.
Offers tools for online payment and loan management.

Customer Support:

Assists homeowners with questions regarding their loans.

Provides access to loan documents and account details through online platforms (prior to the 2023 transition).
Loan Modifications and Hardship Support:

Works with borrowers facing financial challenges to find solutions like:

Loan modifications.
Forbearance agreements.
Repayment plans to avoid foreclosure.
Specialty Loan Servicing:

Manages distressed or non-performing loans.

Works closely with investors and lenders to recover losses while assisting homeowners.
2023 Transition of Loans
In late 2023, Rushmore Loan Management Services underwent changes:

Loan Transfers:

All loans previously serviced by Rushmore were transferred to new servicers.
Borrowers were notified of their new servicers with updated contact details.

Account Access Termination:

The “MyRushmoreLoan” portal ceased operations on November 30, 2023.
Borrowers needing assistance were directed to specific contact points.
Rushmore Servicing (A New Division)
Rushmore Loan Management Services is now part of Nationstar Mortgage LLC, rebranded as Rushmore Servicing.
The division focuses on high-touch services for delinquent loans and customers requiring specialized attention.
Rushmore Credit (Short-Term Consumer Loans)
Rushmore also operates in the short-term lending space:

Offers small loans to cover unexpected expenses.
Tailored for borrowers with immediate financial needs.
Important Contacts

Websites:

Rushmore Loan Management Services
Rushmore Servicing
Rushmore Credit

End-of-Year Tax Information

For loans serviced in 2023, tax documents (e.g., IRS Form 1098) will be mailed by January 31, 2024.
If you’re looking for specific details about your loan or the transition, feel free to provide more information!